Frequently Questions:
Q: How to connect the watch with phone?
A: You need to download the “VeryFitPro” app (no need subscription) in the 'Google play' or 'app Store'. Then bind/connect the watch in the APP ("Device---Bind Device---ID205L---Confirm"), the data including the date and time will sync automatically.(App requires: IOS 8.0 and above or Android 4.4 and above, smartphone only, not for PC, iPad or Tablet. )
Q: Call/Text Messages/SNS Notification Troubleshooting.
A: 1.Please give Phone/Messaging/Call log permissions when you install the VeryFitPro app for the first time.
2.Turn on both “Call Alert” & “SNS Alert” function in the VeryFitPro app: Open app--> Click the “Device” below--> Turn on “Call Alert” & “SNS Alert”--> Switch on the app you need to get notification from--> Click the √ icon at the top right to save the settings.
3. For Iphone: Allow the VeryFitPro app to send notifications: Open your phone settings--> Find “VeryFitPro” app--> Notifications--> Click “Allow Notifications”--> Tick Lock Screen/Notification Center/banners, and tick “Always(Default)” in Show Previews.
4. For Android: Please allow the VeryFitPro app to send notifications and also keep running in the background of your phone. Otherwise it will be refreshed to cause the disconnection:
<1>Phone Settings--> Apps--> Find “VeryFitPro” app--> Turn on “Notification”--> Also allow the “Phone”&”Messaging” permission.
<2>Phone Settings-->Find “VeryFitPro” app--> Launch settings--> Switch on “Run in background”.
5. If the watch still can’t receive any notification: Please delete the “ID205L” from the Bluetooth paired devise list from your phone--> Delete VeryFitPro app and download again--> Repeat the steps above.
Note: If the message is too long, only part of it can be displayed on the smart watch.
Tips: Please follow steps below to keep a comfortable and skin-friendly wearing experience.
1. Please clean the watch regularly, and keep it clean and dry when wearing.
2. Please don't wear the watch too tight or wear it for a long time, so your wrist skin can breath well and feel comfortable.
3, If your pink band gets discolored, we can send u a band.
4. If there is any problem when using the watch, please feel free to contact the seller to get professional support and life-time after-sales service via your order.